Shipments and returns

Orders are carefully packaged and shipped from the John Woodbridge store in Paris the same day for orders passed before 1 pm, or the day after for others. Whatever the option of delivery, you can track the parcel on Colissimo or DHL, with the tracking number mentioned on your order page as soon as the order has been shipped.

If you have chosen the "take in shop" option, check our opening hours, and come to the John Woodbridge store located in the 6th arrondissement of Paris.

Suivi colis Colissimo Livraison avec DHL

Delivery times

France 2-3 open days
Europe 5-7 open days
World 7-12 open days

Delivery costs

To France, delivery costs are 6 € for orders till 95 €, then free. To all others destinations, they are 30 €.

The shipping costs include the preparation and packing costs as well as the shipping costs. The preparation costs are fixed, while the shipping costs vary according to the total weight of the package. We recommend you to group all your items in one order. We can't combine two orders placed separately and shipping charges apply to each of them. Your items are properly protected, special attention is paid to fragile items and the dimensions of the boxes chosen are appropriate to the items sent.

Good reception !

Returns

You can return your order for an exchange or a refund within 30 days from the reception of the package. Please return the item in the original box or packaging and in the best conditions, to the following address :

John Woodbridge Makers
8 rue des Canettes
75016 Paris
France